Appatomic Ltd (hereinafter “we”, “us” or “our”) operates the website www.vpnhub.com (hereinafter referred to as “Website”) and other applications such as the free and paid version of VPNhub, including the mobile and desktop applications of VPNhub (hereinafter “Services”) and is the controller of the information collected or provided via the Services and Website.
By accessing or using our Services and Website, you accept the terms of this Privacy Policy. If you do not agree with any part of this privacy policy or our terms, please do not access or continue to use our Services or Website or otherwise submit your personal data.
We collect, process and retain personal data to the extent it is necessary to provide users with our service. This privacy policy applies to information we collect:
It does not apply to information collected by:
As of 06/03/2023 we have not received any National Security Letters or FISA court orders, and we have not been subject to any gag order(s) by a FISA court, or any other similar court(s) of any government. We have never placed any backdoors in our hardware or software and have not received any requests to do so. No searches or seizures of any kind have ever been performed on our assets.
Personal data, or personal information, means any information about an individual from which that person can be identified by (“Personal Information”). You do not have to give Appatomic any Personal Information to browse our Website or use our Services.
We use different methods to collect data from and about you including through:
Through Direct Interactions we may collect, use, store and transfer the following information that users choose to provide to us:
If you choose to purchase a subscription for VPNhub Premium account, we will not collect any Personal Information related to such payment. Payments made via Probiller, or in the Apple App Store or Google Play, will be processed by these third parties, and will be subject to such third partys’ privacy policy, and not this Privacy Policy.
Personal Information automatically collected from users through Automatic Data Collection Technologies or Interactions
We and our third party service providers may automatically collect, use, store and transfer the following information about you or your device as follows:
Information Collected through Automatic Data Collection Technologies and Cookies when you visit the Website
On our free version of the VPNhub users may see some generic ads that our advertising partners place such as MoPub (with Twitter as its parent organization). On our paid version VPNhub Premium, no ads will ever be served and no information will be collected by our third party advertising partners.
Please be advised that the placement of ads by Traxnet in the Services applies only for users located in Iran.
We do not track user activities outside of our Services, nor do we track the browsing activities of users who are logged into our VPNhub service. We do not share your IP address, browsing history, or any other information you choose to provide, with advertisers. We may share your general (city level) location. Advertisers may be able to collect certain information independently from you or your device when serving ads from our Services, including your device’s advertising ID, IMEI, MAC address, and wireless carrier. Advertisers may be able to access your lP address if your device is not connected to the VPNhub VPN. For more information regarding your device’s advertising ID and its options, please visit https://support.google.com/googleplay/answer/3405269 for Android or https://support.apple.com/en-us/HT202074 for iOS.
Some content or applications, including advertisements, on the Services are served by third parties, including advertisers, ad networks and servers, content providers and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Website. Unless expressly stated otherwise, our Services does not provide any Personal Information to these third parties, however the information they collect may be associated with your Personal Information or they may collect information, including Personal Information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based advertising or other targeted content.
We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see “Choices About How We Collect, Use and Disclose Your Personal Information”.
We will only use your Personal Information when applicable local law allows us to. We may process your Personal Information for more than one lawful ground depending on the specific purpose for which we are using it. Generally, we do not rely on consent as a legal basis for processing your Personal Information other than in relation to sending third party direct marketing communications to you via email or other communication method. We do not sell or rent Personal Information to others, we do not log your browsing data and we delete your IP address when you disconnect from VPNhub’s VPN.
In general, we use information that we collect about you or that you provide to us through our Services and Website, including Personal Information, to create new accounts (VPNhub Premium), identify and communicate with current subscribers, offer troubleshooting, customer support and notices to registered users about their accounts, including expiration and renewal notices, notices about changes to our Services, Website, changes to the our Terms and Conditions and policies or any products or services we offer or provide through them. We may also use Personal Information for the following reasons:
Provider | Service | About |
---|---|---|
Probiller | Payment Processor | Learn more |
Google Play | Payment Processor | Learn more |
Apple App Store | Payment Processor | Learn more |
We use appropriate security measures (including physical, electronic and procedural measures) that are consistent with industry standards to protect your Personal Information we collect and maintain about you from loss, theft, misuse or unauthorized access or disclosure or destruction such as encryption, access controls, passwords or technical or physical security measures and safeguards. All employees and service providers are up-to- date on our security and privacy practices. Access to user Personal Information is restricted to those who need to know such information to perform their job functions.
Despite our efforts, no data security methods guarantee 100% protection. We do not promise and cannot guarantee that your Personal Information can never be viewed and/or used by others. You are responsible for maintaining the secrecy of your unique password and account information at all times. We are not responsible for circumventions of any privacy settings or security measures contained on the Services.
We do not disclose your Personal Information except in the limited circumstances described here:
We do not require you to provide us with any contact information in order to download or use our Services, we do not log or store your IP address after you disconnect from the VPN, and we do not keep logs of your online activities. If you use VPNhub Premium, no Personal Information is shared with third party advertisers.
We access, preserve and share your Personal Information with regulators, law enforcement or others where we reasonably believe such disclosure is needed to (a) satisfy any applicable law, regulation, legal process, or governmental request, (b) enforce applicable terms of use, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address illegal or suspected illegal activities, security or technical issues, (d) protect against harm to the rights, property or safety of our company, our users, our employees, or others; or (e) to maintain and protect the security and integrity of our Services, Website or infrastructure. In such cases, we may raise or waive any legal objection or right available to us, in our sole discretion.
We may disclose aggregated information about our users, and information that does not identify any individual. We may share aggregated information with third parties for conducting general business analysis. This information does not contain any Personal Information and may be used to develop content and services that we hope our users will find of interest.
Appatomic's servers are based in the United States so your Personal Information will be processed by Appatomic in the United States, where data protection laws may be different from other parts of the world. Whenever in the course of sharing information we transfer Personal Information to countries outside of the European Economic Area and other regions with comprehensive data protection laws, we will ensure that the information is transferred in accordance with this privacy policy and as permitted by applicable laws on data protection.
By using the Services you consent to the transfer of information that we collect about you, including Personal Information, to any country, including the United States, in which we, members of our corporate group (as defined above) or our service providers are located.
We will only retain your Personal Information for as long as necessary to fulfil the purposes we collected it for, including for satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the Personal Information, the potential risk of harm from unauthorized use or disclosure of your Personal Information, the purposes for which we process your Personal Information and whether we can achieve those purposes through other means, and the applicable legal requirements. The retention period that is necessary for compliance and legal enforcement purposes varies and depends on the nature of our legal obligations and claims in the individual case.
Where we no longer need to process your Personal Information for the purposes set out in this Privacy Policy, we will delete your Personal Information. Where permissible, we will also delete your Personal Information upon your request.
We strive to provide you with choices regarding the Personal Information you provide to us.
Source | Listing | About | Opt-Out |
---|---|---|---|
staticxx.facebook.com www.facebook.com |
Learn more | Disable | |
Google Analytics | ssl- googleanalytics.com | Learn more | Disable |
platform.twitter.com branalytics.twitter.com t.co |
Learn more | Disable |
Subject to local law, you have certain rights regarding the Personal Information we collect, use or disclose, including the right:
If we ask for your consent to use your Personal Information, you can withdraw your consent at any time. In case of a withdrawal of your consent you may no longer able to use several functionalities of our Services.
You may send us an e-mail at support@appatomic.net to exercise your above rights in accordance with the applicable legal requirements and limitations. If you are located in the European Economic Area, you have a right to lodge a complaint with your local data protection authority.
Some requests to delete certain Personal Information will require the deletion of your user account as the provision of user accounts are inextricable linked to the use of certain Personal Information (e.g. e-mail address). It is possible that we require additional information from you in order to verify your authorization to make the request and to honor your request.
The Services are not directed to individuals under the age of sixteen (16) and we request that they not provide Personal Information through the Services. If we find out that a child under 16 has provided Personal Information, we will take steps to delete such information.
We may modify or revise our privacy policy from time to time. Although we may attempt to notify you when major changes are made to this privacy policy, you are expected to periodically review the most up-to-date version found at https://www.appatomic.net/privacypolicy, so you are aware of any changes, as they are binding on you and refresh the page when doing so.
If we change anything in our privacy policy, the date of change will be reflected in the “last modified date”. If we make material changes to this privacy policy, we may choose to notify you through the Services or by sending you an email or other communication. By continuing using the Services and Website subsequent to us making available an amended version of our privacy policy in a way that you can easily take notice of it, you thereby consent to such amendment.
We regularly review our compliance with this privacy policy. Please feel free to direct any questions or concerns regarding this privacy policy or our treatment of Personal Information by contacting us through the Website or the Services at support@appatomic.net. When we receive a formal written complaint, it is our policy to contact the complaining party regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the collection, use and disclosure of Personal Information that cannot be resolved by an individual and us.
This privacy policy does not create rights enforceable by third parties or require disclosure of any Personal Information relating to users of the Services.
We do not guarantee error-free performance under this privacy policy. We will use reasonable efforts to comply with this privacy policy and will take prompt corrective action when we learn of any failure to comply with our privacy policy. We shall not be liable for any incidental, consequential or punitive damages relating to this privacy policy. The laws of Cyprus shall, to the extent applicable, govern this privacy policy.
If you have any questions about this privacy policy or our information-handling practices, please contact us at support@appatomic.net.