Appatomic Ltd (hereinafter “we”, “us” or “our”) operates the website www.vpnhub.com (hereinafter referred to as “Website”) and other applications such as the free and paid version of VPNhub, including the mobile and desktop applications of VPNhub (hereinafter “Services”) and is the controller of the information collected or provided via the Services and Website.
It does not apply to information collected by:
As of 11/23/2020 we have not received any National Security Letters or FISA court orders, and we have not been subject to any gag order(s) by a FISA court, or any other similar court(s) of any government. We have never placed any backdoors in our hardware or software and have not received any requests to do so. No searches or seizures of any kind have ever been performed on our assets.
Personal data, or personal information, means any information about an individual from which that person can be identified by (“Personal Information”). You do not have to give Appatomic any Personal Information to browse our Website or use our Services.
We use different methods to collect data from and about you including through:
Through Direct Interactions we may collect, use, store and transfer the following information that users choose to provide to us:
Personal Information automatically collected from users through Automatic Data Collection Technologies or Interactions
We and our third party service providers may automatically collect, use, store and transfer the following information about you or your device as follows:
Information Collected through Automatic Data Collection Technologies and Cookies when you visit the Website
On our free version of the VPNhub users may see some generic ads that our advertising partners place such as MoPub (with Twitter as its parent organization). On our paid version VPNhub Premium, no ads will ever be served and no information will be collected by our third party advertising partners.
Please be advised that the placement of ads by Traxnet in the Services applies only for users located in Iran.
We do not track user activities outside of our Services, nor do we track the browsing activities of users who are logged into our VPNhub service. We do not share your IP address, browsing history, or any other information you choose to provide, with advertisers. We may share your general (city level) location. Advertisers may be able to collect certain information independently from you or your device when serving ads from our Services, including your device’s advertising ID, IMEI, MAC address, and wireless carrier. Advertisers may be able to access your lP address if your device is not connected to the VPNhub VPN. For more information regarding your device’s advertising ID and its options, please visit https://support.google.com/googleplay/answer/3405269 for Android or https://support.apple.com/en-us/HT202074 for iOS.
We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see “Choices About How We Collect, Use and Disclose Your Personal Information”.
We will only use your Personal Information when applicable local law allows us to. We may process your Personal Information for more than one lawful ground depending on the specific purpose for which we are using it. Generally, we do not rely on consent as a legal basis for processing your Personal Information other than in relation to sending third party direct marketing communications to you via email or other communication method. We do not sell or rent Personal Information to others, we do not log your browsing data and we delete your IP address when you disconnect from VPNhub’s VPN.
In general, we use information that we collect about you or that you provide to us through our Services and Website, including Personal Information, to create new accounts (VPNhub Premium), identify and communicate with current subscribers, offer troubleshooting, customer support and notices to registered users about their accounts, including expiration and renewal notices, notices about changes to our Services, Website, changes to the our Terms and Conditions and policies or any products or services we offer or provide through them. We may also use Personal Information for the following reasons:
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We use appropriate security measures (including physical, electronic and procedural measures) that are consistent with industry standards to protect your Personal Information we collect and maintain about you from loss, theft, misuse or unauthorized access or disclosure or destruction such as encryption, access controls, passwords or technical or physical security measures and safeguards. All employees and service providers are up-to- date on our security and privacy practices. Access to user Personal Information is restricted to those who need to know such information to perform their job functions.
Despite our efforts, no data security methods guarantee 100% protection. We do not promise and cannot guarantee that your Personal Information can never be viewed and/or used by others. You are responsible for maintaining the secrecy of your unique password and account information at all times. We are not responsible for circumventions of any privacy settings or security measures contained on the Services.
We do not disclose your Personal Information except in the limited circumstances described here:
We do not require you to provide us with any contact information in order to download or use our Services, we do not log or store your IP address after you disconnect from the VPN, and we do not keep logs of your online activities. If you use VPNhub Premium, no Personal Information is shared with third party advertisers.
We may disclose aggregated information about our users, and information that does not identify any individual. We may share aggregated information with third parties for conducting general business analysis. This information does not contain any Personal Information and may be used to develop content and services that we hope our users will find of interest.
By using the Services you consent to the transfer of information that we collect about you, including Personal Information, to any country, including the United States, in which we, members of our corporate group (as defined above) or our service providers are located.
We will only retain your Personal Information for as long as necessary to fulfil the purposes we collected it for, including for satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the Personal Information, the potential risk of harm from unauthorized use or disclosure of your Personal Information, the purposes for which we process your Personal Information and whether we can achieve those purposes through other means, and the applicable legal requirements. The retention period that is necessary for compliance and legal enforcement purposes varies and depends on the nature of our legal obligations and claims in the individual case.
We strive to provide you with choices regarding the Personal Information you provide to us.
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Subject to local law, you have certain rights regarding the Personal Information we collect, use or disclose, including the right:
If we ask for your consent to use your Personal Information, you can withdraw your consent at any time. In case of a withdrawal of your consent you may no longer able to use several functionalities of our Services.
You may send us an e-mail at firstname.lastname@example.org to exercise your above rights in accordance with the applicable legal requirements and limitations. If you are located in the European Economic Area, you have a right to lodge a complaint with your local data protection authority.
Some requests to delete certain Personal Information will require the deletion of your user account as the provision of user accounts are inextricable linked to the use of certain Personal Information (e.g. e-mail address). It is possible that we require additional information from you in order to verify your authorization to make the request and to honor your request.
The Services are not directed to individuals under the age of sixteen (16) and we request that they not provide Personal Information through the Services. If we find out that a child under 16 has provided Personal Information, we will take steps to delete such information.